Privacy Policy

Introduction

At LOKI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our deception-based cybersecurity products and services. Please read this policy carefully to understand our practices regarding your personal data.

This policy was last updated on December 15, 2023.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when registering for our services, expressing interest in obtaining information about us or our products, or otherwise contacting us. This information may include:

• Name and contact information (email address, phone number, company affiliation)
• Account credentials
• Billing information
• Information provided in forms, surveys, or other interactive features

Technical Information

When you visit our website or use our services, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device information
• Usage patterns and preferences
• Cookies and tracking technologies

Security Event Data

Our cybersecurity products may collect information about potential security threats and events within your environment, including:

• Metadata related to security events
• Network traffic patterns
• Attack signatures
• System logs and alerts

How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Responding to inquiries and providing customer support
• Sending administrative information, product updates, and security alerts
• Marketing and promotional communications (with consent where required)
• Analyzing usage patterns to enhance user experience
• Detecting, preventing, and addressing technical issues or security threats
• Complying with legal obligations

Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, data analysis, email delivery)
• Business Partners: Trusted partners with whom we collaborate to offer joint services or promotions
• Legal Requirements: When required by law, court order, or governmental regulation
• Corporate Transactions: In connection with a merger, acquisition, or sale of assets

We implement appropriate safeguards when sharing information and require third parties to respect the security and privacy of your data.

Data Security

As a cybersecurity company, we maintain advanced security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure network architectures
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Security monitoring and incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience on our website. You can control cookies through your browser settings, but disabling certain cookies may limit your ability to use some features of our website.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Functional Cookies: Enable enhanced features and personalization
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, disclose, or sell, and the right to opt-out of the sale of personal information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: